Register for a trade account via our Retailer login page, or get in touch directly if you'd like to chat first.

We'll create your account and send you an email to activate it. Please note we reserve the right not to open an account if you're not eligible for wholesale/trade pricing.

• Standard wholesale — order from our full range. Pay upfront on your first order, then continue to pay upfront or request net-30 terms.
• PO-based accounts — order through your trade account with no payment at checkout and send us your PO number by email, or simply email your PO to us directly — either way, we'll raise an invoice on 30-day terms.

Standard wholesale is the default when you register. If a PO-based account would suit your shop better, just email us to apply — hello@designsmithstudio.co.uk.

There's no minimum order — we keep it fully flexible, so you could order just a single card if you wanted to try us out, right up to a larger stock-up.

You can order directly through your trade account once registered, or find us on Faire if you'd prefer to order there. Ordering direct gives you access to our full range of products. If you're not able to order through the website, just email us at hello@designsmithstudio.co.uk and we'll sort it out.

If you'd like to order via Faire, sign up through our Faire Direct link rather than searching for us on the platform — it means we pay 0% commission on all your orders, and as a new retailer you'll benefit from Faire's usual new-retailer perks too. You'll find our direct link on the Wholesale page, or right here: designsmith.faire.com.

This depends on your account type:

• Standard wholesale — your first order is paid upfront. After that, you're welcome to request net-30 terms if that works better for you. Please note net-30 terms can be withdrawn if payments are repeatedly made late.
• PO-based accounts — order through your trade account with no payment at checkout and send us your PO number by email, or simply email your PO to us directly — either way, we'll raise an invoice on 30-day terms.

We do our best to fulfil every wholesale order in full, though occasionally we may need to make small adjustments to ensure we can serve all our stockists fairly.

We don't offer blanket exclusivity, but we're happy to discuss local exclusivity on a case-by-case basis, particularly where two stockists are close together — get in touch to talk it through.

We aim to dispatch orders within 3 days, though this can stretch if we're busy — we'll let you know if that's the case. Shipping is free to UK addresses, usually sent via Royal Mail Tracked 24 or ParcelForce 24.

Yes — we take part in Faire Market events throughout the year, including seasonal sales (e.g. the Faire Sale in July, with Insider early access a day ahead). Keep an eye on our socials or get in touch to find out what's coming up.

We try to keep mistakes to a minimum, but we're only a team of two, and occasionally things do slip through. We deal with these on a case-by-case basis, so please contact us by email with photos showing the affected products, and we'll deal with it as quickly and efficiently as we can.